Reviews - Brit Hotel Les Comtes de Champagne
Satisfaction client
couple - 60-69 years - Date of stay : 04/02/2025
Staff were very good, helpful and knowledgeable. Breakfast was excellent, good range of options- cooked, pastries, fresh orange juice, cold meats and cheeses, fruit etc. Decoration is tired, the paintwork needs to be redone as is chipped in so many places, it is a 16th century building with a wooden framework. Great to have parking and a location where we could walk to the centre - 5 minutes - and explore the ancient buildings. A quiet location in a mainly residential street. A the hotel also appears to own the building opposite beside the car parking, we thought it would be a good idea to close the windows and tidy it's appearance as it does not give a good impression to quests, and would be so easy to put right.
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Dear Mrs. Moss,
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.
We are really sorry about your disappointment about the room. We take note of your comments and apologize for the inconvenience.
Hoping to welcome you for your next stay in Troyes.
Best reagrds,
Nicolas.
couple - 30-39 years - Date of stay : 20/01/2025
Excellent stay and convenient location from city centre
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Dear Arora,
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.
Our hotel is located in the heart of the old downtown. With its walls from the XVI century, the building is part of the city history and heritage.
Hoping to welcome you for your next stay in Troyes.
Best regards,
Nicolas.
Family - 70-79 years - Date of stay : 29/12/2024
Excellent and friendly staff
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Dear Mr. Faudot,
Thank you so much for your heartwelming comment. We are so happy to read your satisfation !
We are looking forward to seeign you again and welcoming you !
Sincerely,
Nicolas.
Family - 60-69 years - Date of stay : 01/11/2024
Very nice hotel, great location
Group - 40-49 years - Date of stay : 18/10/2024
We enjoyed our stay very much. The location of the hotel is very central. You are close to everything (trainstation, busstation, city centre etc.)
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Dear Mrs. Hoogland,
I am very happy to read your satisfaction ! thank you for sharing your feedback here and we are looking forward to seeing you again !
Sincerely,
Nicolas.
couple - 60-69 years - Date of stay : 08/10/2024
Pleasant experience but rooms need a better ambience and better pillows and towels
couple - 60-69 years - Date of stay : 11/09/2024
Very central in old town. Traditional building. Our room was small but bed very comfortable.
Friends - 60-69 years - Date of stay : 11/08/2024
Friendly, keen hotel. Good value.
Family - 50-59 years - Date of stay : 03/08/2024
A great stop over giving east access to a beautiful city.
Family - 30-39 years - Date of stay : 21/07/2024
Excellent experience
Alone - 50-59 years - Date of stay : 19/07/2024
This is one of the best hotels i have ever stayed in, beautiful place with ample parking. Leffe everywhere which is my favourite beer. Short walk into Dinant again very beautiful. Breakfast amazing with champagne. I will return to show my wife how good this place really is
Family - 40-49 years - Date of stay : 13/07/2024
Comfortable stay in lovely surroundings.