Reviews - Brit Hotel Les Comtes de Champagne

Indice de
Satisfaction client

89 %

From Rebecca W., the 15/04/2024
couple - 60-69 years - Date of stay : 14/04/2024

Very charming g hotel in the historic centre in an old and interesting building. The furniture in our room was all old and distinctive which made a nice change from bland modern hotels. We enjoyed our overnight stay in Troyes very much.

Hotelier's response :

Hi Mrs. Williams, thank you so much for those beautiful words. We are so grateful and so glad you spent a good night here and hope to see you in another trip to Troyes ! Nicolas.

100 %

From Martina D., the 10/04/2024
Family - 50-59 years - Date of stay : 09/04/2024

We like your hotel, location is excellent, and we keep on coming back!

Hotelier's response :

Dear Martina, Do not hesitate to ask the breakfast staff when something is missing ! Always a pleasure to welcome your family and your labrador :) Hoping to see you soon. Kind regards Mélanie

100 %

the 08/04/2024
couple - 50-59 years - Date of stay : 07/04/2024

Lovely hotel, perfect for a stopover. Super helpful staff and everything was very clean. Bed comfortable. Would have liked a window which opened as room was very warm even with radiator turned off.

Hotelier's response :

Dear Martin, Thank you very much for the great grade! We are glad to read your satisfaction. Hoping to welcome you for your next stay in Troyes. Kind regards Mélanie

100 %

From Aman C., the 07/04/2024
Family - 50-59 years - Date of stay : 06/04/2024

I really enjoy staying at your place and thank you for making sure that we could park in your secure area

Hotelier's response :

Dear Aman, Thank you for your nice review. We are glad to read your satisfaction. Hoping to welcome you for your next stay in Troyes. Kind regards Mélanie

100 %

From H J J., the 03/04/2024
couple - 60-69 years - Date of stay : 30/03/2024

Great overnight stay - very helpful and friendly hosts
Room comfortable

Hotelier's response :

Dear Helen, Thank you very much for the great grade! It is always a pleasure to receive positive feedback. Hoping to welcome you for your next stay in Troyes. Kind regards Mélanie

100 %

the 02/04/2024
couple - 40-49 years - Date of stay : 10/03/2024

Nice Hotel, friendly reception team. Room was a bit small.

Hotelier's response :

Dear Laura, We thank you for taking the time to share your feedback. We are really sorry of your disappointment about the room. Hoping to welcome you for your next stay in Troyes. Kind regards Mélanie

80 %

the 01/04/2024
Family - 50-59 years - Date of stay : 31/03/2024

Excellent place to stop over and see Troyes.

Hotelier's response :

Dear Emma, Thank you very much for the great feedback ! We are glad to read your satisfaction. Hoping to welcome you for your next stay in Troyes. Kind regards Mélanie

100 %

From Rob, the 01/04/2024
Family - 50-59 years - Date of stay : 31/03/2024

Period traditional hotel.

Hotelier's response :

Dear Rob, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Mélanie

80 %

the 30/03/2024
Family - 50-59 years - Date of stay : 28/03/2024

Fun to play pool in reception bar area. Very glad we booked parking. A great central location.

Hotelier's response :

Dear Ralph, Thank you for your nice review. We are glad to read your satisfaction. we hope your next visit will be as pleasant as the previous one. Kind regards Mélanie

100 %

From Shaun M., the 25/03/2024
couple - 60-69 years - Date of stay : 24/03/2024

Lovely hotel. Some parts could benefit from further refurbishment.
Excellent staff, very friendly, helpful and professional.
Very good breakfast (but please put serving utensils with the food!)

Hotelier's response :

Dear Shaun, We thank you for taking the time to share your feedback. We are glad to read your satisfaction. Hoping to welcome you for your next stay in Troyes. Kind regards Mélanie

80 %

From JT, the 24/03/2024
Family - 40-49 years - Date of stay : 23/03/2024

The hotel was perfect for an overnight stop on route to the alps.
The secure parking was excellent, the family room was very nice and breakfast was lovely.
The town was beautiful, we are planning a return !

Hotelier's response :

Dear Jason, Thank you very much for the great grade! It is always a pleasure to receive positive feedback. hoping to see you again very soon. Kind regards Mélanie

100 %

the 13/03/2024
couple - 60-69 years - Date of stay : 12/03/2024

We had 3 small dogs and received a nice welcome and the staff saw to our needs. The room was spacious and we enjoyed the breakfast.
Pleased the dogs could accompany us.
Would recommend to others.

Hotelier's response :

Dear Gayle, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Mélanie

80 %

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